TDM Network Operations Specialist (Public Trust) – Melbourne, FL – 4306

Altimeter Solutions
    February 20, 2021
    Melbourne, FL
    Job Type


    Job Description:

    • Provide technical support for a large nationwide network. Support requires physical layer, data link, and network layer knowledge.
    • Monitor, analyze, and troubleshoot network problems within Network Operations Control Center (NOCC), utilizing network management and monitoring tools.
    • Perform root cause analysis to determine a plan of action for restoring customer’s services.
    • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network.
    • Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment.
    • Utilize test methods to analyze/troubleshoot Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
    • Work with Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems.
    • Work with onsite field technicians remotely to resolve local issues.
    • Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.
    • Resolve problems using internal and external groups, as needed, to correct trouble on the FTI network and interact with the customer.
    • This position is part of a 24x7 network control environment. Shift and workday flexibility is required.


    • Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2 to 4) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience. Will consider prior work experience in place of degree.
    • (2) Years layer 1 Troubleshooting experience.
    • (2) Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM).
    • Must be able to obtain Public Trust

    Preferred Additional Skills:

    • Networking technologies experience with RF.
    • Experience with call center phone systems and ability to work in a fast-paced environment.
    • Ability to support short-term emergency evacuation to local or remote backup facilities.
    • Networking technologies experience such as OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
    • Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow is a plus.
    • Experience in UNIX and Remote Access solutions is a plus.
    • CCNA Certification - Highly Preferred.
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