Network Planning Engineer (Public Trust) – Melbourne, FL – 4217

Altimeter Solutions
    Published
    December 18, 2020
    Location
    Melbourne, FL
    Category
    Job Type

    Description

    Must Haves:

    • Public Trust Clearance
    • AA/AS Degree
    • Knowledge of network monitoring protocols/methods such as SNMP, NetFlow, and Syslog
    • Knowledge of IP Network protocols
    • Understanding of Operating Systems
    • Ability to troubleshoot OSI layers 1-7 in COTS environment
    • Knowledge of network technologies and services, computing systems, applications, security.
    • Excellent oral and written communication required. (person will be interfacing directly with the FAA Users/Customers.)

     

    Nice to Haves:

    • Experience in large Enterprise VPN systems
    • Pulse Connect Secure (PCS): Administration and Configuration
    • BA/BS Degree
    • Preferred Certifications: A+, Network+, Security+, CCNA

     

    Job Description:

    The Network Planning Engineer will be responsible for ongoing daily monitoring and support of a large enterprise Remote Access Solution. This individual will focus primarily on technical support, including troubleshooting user issues as well as direct interface with the customer for problem resolution via email and telephone. This individual will also be responsible managing user accounts, providing timely and accurate information in support of regular billing, and for the development of user guides and training materials.

    • Driving results within internal and external functional teams to maintain, enhance, and resolve issues within the systems, servers, and applications.
    • Finding valid metrics and creating reports to monitor health of services and infrastructure.
    • Monitoring, analyzing and troubleshooting daily status of the health of infrastructure and services utilizing management and monitoring tools.
    • Experience adhering to deadlines and complete tasks on-schedule.
    • Ability to multi-task and prioritize projects according to business needs.
    • Work well in a diverse team environment and with customers

     

    TYPICAL EDUCATION AND EXPERIENCE:

    • Bachelor’s degree + equivalent experience
    • Knowledge of network monitoring protocols/methods such as SNMP, NetFlow, and Syslog
    • Knowledge of IP Network protocols
    • Understanding of Operating Systems
    • Ability to troubleshoot OSI layers 1-7 in COTS environment
    • Preferred Certifications: A+, Network+, Security+, CCNA

     

    Required:

    • Excellent oral and written communication required.
    • Knowledge of network technologies and services, computing systems, applications, security.

     

    Special Skills:

    • Experience in large Enterprise VPN systems
    • Pulse Connect Secure (PCS): Administration and Configuration
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